If you would like to contact us, please feel free to contact us through our email address, or send us a message using our contact form. We aim to respond to all queries from our site within 4-5 business days.
We have also included our mailing address below. However, please do NOT mail your returns/exchanges to the mailing address below. We do not accept returns/exchanges at that address. Instead, please fill out a returns/exchange request at https://northernboots.ca/tools/returns and we will contact you and provide you with a paid shipping label.
Phone: (647) 365-5281
*PLEASE NOTE THIS IS NOT AN ACTIVELY MONITORED CUSTOMER SERVICE LINE, PLEASE EXPECT RESPONSES WITHIN 48-72 HOURS*
*FOR THE MOST UP TO DATE INFORMATION PERTAINING YOUR ORDER PLEASE CONTACT OUR CUSTOMER SERVICE TEAM - INFO@NORTHERNBOOTS.CA*